Vacant job

At Scouterna, we are shaped by adventures. Those that happen in nature and those that happen within us as we discover, challenge, and find courage together. For over a hundred years, Scouterna has ensured that children and adults from all parts of society experience adventures. Today, Scouterna provides over 81,000 children and adults with life-changing experiences. We are present from north to south, in 245 municipalities across the country.

Scouterna is now looking for an e-commerce administrator to join our team in Stockholm.

About the position

As an e-commerce administrator at Scouterna, you will work with Scoutshop.se. You will be part of a team of four, where you will primarily focus on product administration and online merchandising.

In your role, you will work closely with the e-commerce manager. The role includes preparing materials and administering purchases and product data in our systems. You will publish new products, optimize the website, and ensure the quality of product texts and images to make the website as complete and informative as possible. Additionally, you will assist with content for newsletters and social media and be part of our customer service, where you will handle incoming calls and emails from customers. Together with the e-commerce manager, you will work on optimizing upselling and product exposure based on customer behavior on the website.

About you

As a person, we see that you enjoy collaborating and are willing to pitch in where needed. We hope you have an interest in online sales, digital trends, and customer behavior in the digital environment. You should be comfortable working in digital environments and be technically savvy. You understand the importance of customer interaction in sales and have a natural service orientation in everything you do.

As an e-commerce administrator at Scouterna, you are an important part of the sales team and contribute to improving the customer experience and driving the development of Scoutshop forward!

Qualifications:

Post-secondary education in sales, marketing, e-commerce, or equivalent

• Several years of work experience
• Ability to communicate in spoken and written Swedish
• Good technical skills and proficiency in the Office suite
• Service-oriented

Meritorious:

• Experience from service roles, sales, or any e-commerce system
• Knowledge of image processing
• Knowledge of Google Analytics
• Experience in the non-profit sector

More about us

Scouterna is a membership organization with a long history of providing children and youth with meaningful leisure activities in Sweden. We work in Stockholm, Gothenburg, Malmö, and Västerås, with a total of about 70 employees. Our workplace is characterized by a desire to make decisions as close to the operations as possible, contributing to a strong sense of ownership for what we do. Scouterna offers its employees nice facilities, a warm and welcoming atmosphere, and good working conditions.

Scouterna collaborates closely with volunteers at the national level, which means that work may need to be done in the evenings and on weekends. In this position, for example, a couple of evening meetings are expected ahead of Jamboree26.

How we recruit

We welcome your application by April 30. You apply by submitting a CV detailing relevant experiences, along with a cover letter explaining why you are applying for the position and how your skills match the requirements.

The recruitment will be conducted using a competency-based recruitment method. When you apply, you will be asked to answer selection questions regarding the basic requirements specified above, and you will be asked to provide a salary expectation. Candidates who best match the role will first be scheduled for a team interview, followed by a competency-based interview with us. We will check references and request a background check for the final candidate.

The position is a parental leave cover for just over a year. Start date as soon as possible or by agreement.

We believe it is important for you to assess us as well, and therefore we welcome any questions both before and during the recruitment process. Feel free to reach out to the recruiter with your questions!